1 – Data Collection and Registration

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Segmento Urbano collects the minimum necessary personal information to communicate with users and to process the billing of services for those who voluntarily provide such data. This data is used only for the purposes for which it was provided.

The personal data collected is processed automatically and used for customer communication (name and email) and for issuing invoices for subscribed services.

The provided data is integrated into a database, with automated processing organized and maintained directly by Segmento Urbano under Portuguese Law 67/98 of October 26. Minors under 18 years old must obtain authorization from their parents or guardians before accessing or providing personal data on the website.

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2 – Rectification or Deletion of Provided Data

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2.1 – Data Provision and Rectification

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Under applicable legislation, users have the right to access and rectify their data. Users may, at any time, request changes to their data to ensure its accuracy.

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2.2 – Voluntary Data Provision and Acceptance of this Privacy Policy

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Users are free to provide or not provide their data. Subscription to services accompanied by data submission is considered a voluntary indication of data and is understood as the client’s acceptance of this privacy policy, as well as the processing and storage of that data by Segmento Urbano for its intended purposes.

Thus, Segmento Urbano reserves the right to store and use the data provided by the customer until the customer expressly requests its deletion.

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2.3 – Data Deletion

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If the customer no longer wishes to be contacted by Segmento Urbano or wants their data removed, they must explicitly request the deletion of their data from our databases.

For questions regarding personal data processing, please contact Segmento Urbano using the contact details provided in section 5 below.

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3 – Security and Use of Information

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Segmento Urbano is committed to not selling, renting, or transmitting personal data sent by users of our website to third parties, except with user authorization or when legally required. Segmento Urbano ensures that appropriate technical measures have been adopted to protect personal data against accidental or unlawful destruction, alteration, and unauthorized disclosure. Any attempt to violate the website's database will be subject to legal action and criminal complaints, as provided by Portuguese law, and may entail civil and criminal liability.

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4 – Retention of Personal Information

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After the collection of voluntarily provided personal information, Segmento Urbano will retain and maintain it for the necessary period according to its processing purpose, unless otherwise instructed by the user or required by law. The retention of this information allows Segmento Urbano to continue providing uninterrupted personalized services unless expressly opposed by the user.

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5 – Responsible Entity

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The entity responsible for the database processing is Segmento Urbano. Any interested party may contact us through:

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• Address: Praça de Dom João I 80, 4000-065 Porto, Portugal

• Email: geral@segmentourbano.com

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6 – Cookies Policy

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6.1 – Concept and Functions

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Cookies are small text fragments sent to your browser by the websites you visit. They play an essential role; without them, using the Web would be a much more frustrating experience. Cookies are files stored on your computer that aim solely to facilitate navigation on Segmento Urbano’s website, making your next visit easier and improving your experience. These cookies cannot contain viruses or be executed, as they are not active files.

In general, cookies have the following functions:

• Strictly Necessary Cookies – Essential cookies that allow the website to respond to any actions you perform, such as completing a form. The website may not function properly if this cookie is not used.

• Analytical Cookies – Cookies that enable analytics software, helping analyze website visitors and providing anonymous information, such as browsers used, returning visitors, and responses to marketing activities. This information helps improve the website and the online experience.

• Functionality Cookies – Cookies that store user preferences regarding website usage, preventing the need to reconfigure settings each time you visit.

• Persistent Cookies – Cookies stored on access devices (computer, mobile phone, smartphone, or tablet) at the browser level and used whenever the user visits the website again. They are generally used to direct navigation according to the user’s interests, providing a more personalized service.

• Session Cookies – Temporary cookies generated and available until the session ends. The next time the user accesses the browser, these cookies will no longer be stored. The information obtained allows managing sessions, identifying problems, and improving the browsing experience.​

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6.2 – Consent, Possible Refusal, and Deletion

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Cookies are stored on the user’s device and accessed by our website only when the user provides consent by freely accepting navigation on our website.

Users can accept, refuse, or delete cookies by selecting the appropriate settings in their browser. Disabling cookies may prevent some of our web services from functioning correctly.

For more information on cookies, including how to manage and delete installed cookies, visit www.allaboutcookies.org. If you do not want your website visits to be tracked by Google Analytics, visit http://tools.google.com/dlpage/gaoptout.

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7- Disclaimer

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The information, materials, and opinions provided on this website are for general informational purposes only. They do not constitute professional advice and should not be considered a substitute for tailored guidance specific to individual circumstances.

Segmento Urbano Arquitectura, Engenharia e Construção Lda. and its affiliated entities assume no responsibility for any loss resulting from reliance on the information or materials published on this website.

This website may contain links to external sites, and external sites may also link to this website. Segmento Urbano is not responsible for the content of any external sites.

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8 – Changes

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Segmento Urbano reserves the right to make any changes deemed appropriate to these policies at any time and without prior notice. Changes will be published on this website and will take immediate effect on the date of publication.